Shipping policy

Shipping Policy

Shipping Times

We currently ship within Italy only.

Orders are processed within 24–48 business hours after payment confirmation.

Once shipped, delivery usually takes 1–4 business days, depending on the destination.

Shipping Costs

Shipping costs are the responsibility of the customer, unless otherwise stated.

Italy (Standard Shipping): €4.90
FREE shipping on orders over €49.00

(Unless active promotions or discount codes apply)

Express Shipping (Optional)

If you need your order faster, you can choose Express Shipping:

Delivery time: 24–48 hours
Express cost: €9.90
Available only in Italy
Shipping cost is always charged to the customer, even for orders over €49

Tracking & Confirmation

As soon as your order is shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery in real time.

Excluded Areas

At the moment, we do not ship to:

Minor islands
International addresses

We are working to open shipping to Europe soon.

Shipping Issues

If your package is delayed or hasn’t arrived, please contact us at

andrea@fitzsoda.com, including your order number.

We’re here to help.